The Judicial Council of California (JCC) supports California’s court system, the largest in the nation, serving a population of more than 39.5 million people— about 12 percent of the total U.S. population. Our mission includes a commitment to providing fair and equal access to justice for all Californians.
The Senior Business Systems Analyst will serve as one of the lead staff supporting technology-related governance committees and workstreams; “trusted advisor” and relationship manager liaising between the Judicial Council IT (JCIT) office and an assigned customer group (e.g., trial courts, appellate courts, other Judicial Council offices, or a subset of these); and as a project manager for assigned efforts.
The incumbent supports the Judicial Council Information Technology – Program Management Office (PMO) by working independently and overseeing the successful delivery of technology projects assigned. Additionally, this position supports governance committees (Judicial Council Technology Committee, Information Technology Advisory Committee, and workstreams) and requires collaboration with other JCC offices, advisory committees, courts, vendors, and justice partners. A third aspect integral to this position is the building of trusted relationships to ensure the technology needs of the courts and branch are effectively and efficiently addressed.
The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental and vision coverage, flexible spending, $130 monthly stipend towards public transit commuting costs, and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the Civic Center BART station in downtown San Francisco. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.
The successful candidate will be expected to work in the San Francisco or Sacramento office; or is approved to participate in a JCIT pilot to have JCIT personnel physically located at a California court location rather than a JCC office, if practicable.
Skills and responsibilities
- Cross-train and serve as one of the lead staff to Judicial Council’s technology-related committees and/or workstreams (including for the Information Technology Advisory Committee and the Technology Committee).
- Serve as a point of contact for the committees, the branch, and the Judicial Council, on committee-related projects, including subcommittees and workstreams, priorities, communications, and meetings.
- Develop close, working relationships with justices, judges, and court leadership to effectively work collaboratively in resolving problems and delivering quality results.
- Prepare appropriate correspondence, memoranda, reports, annotated agendas, and presentation material.
- Serve as a liaison between sponsors, committees, and technical staff.
- Provide hands-on IT project management leadership to manage projects, activities, and communications assisting the technology committees, workstreams, and/or JCIT efforts.
- Participate and/or facilitate use of the JCIT-approved project management methodologies and artifacts.
- Create and manage project plans and schedules; identify strategies and solutions; conduct requirements gathering; map business processes and use cases.
- Coordinate and lead meetings, document and manage actions, and communicate project updates with members, partners, and other staff.
- Prepare analysis and documentation for procurement activities, such as request for proposals (RFPs), budget change proposals (BCPs), and statements of work (SOW).
- Serve as a JCIT office relationship manager providing a strategic interface between JCIT and an assigned branch stakeholder group (e.g., courts or internal Judicial Council offices).
- Facilitate effective communication between stakeholders, governing bodies, court information officers, and judicial branch partners. Identify, track, analyze, and resolve issues.
- Provide detailed business analysis, research, and findings regarding technology solutions; document in detailed reports and executive summaries.
- Prepare and deliver presentations to stakeholder groups at all levels – from staff to executives.
Other Duties and Responsibilities
- Attend and report at various meetings: Weekly staff meetings, regular meetings with management and stakeholders groups, meetings to collaborate with other JCIT staff, and other meetings as required.
- Ensure relevant JCIT content is maintained on the public website and branch extranet
- Ensure committee compliance with CRC 10.75 open meeting rules
- Attend training as deemed appropriate for assigned work and as required by CRC 10.491
- Respond to public information and public comment requests under CRC 10.500
- Provide assistance for meeting management/support (e.g., videoconference, phone lines, rooms, etc.)
San Francisco,CAThe successful candidate will be expected to work in the San Francisco or Sacramento office; or is approved to participate in a JCIT pilot to have JCIT personnel physically located at a California court location rather than a JCC office, if practicable.
Education and Experience
Bachelor’s degree, and five (5) years of experience providing technical and business process support, analysis, or project management for systems/applications.
Possession of a bachelor’s degree in a directly related field such as computer science, management information systems, etc., may be substituted for one of the years of required experience. An additional four years of professional experience as noted above may substitute for the bachelor’s degree. Or, additional directly related experience and/or education may be substituted on a year-for-year basis.
One year as a Business Systems Analyst with the Judicial Council of California or one year of experience performing the duties of a class comparable in the level of responsibility to that of a Business Systems Analyst in a California Superior Court or California state-level government entity.
- Customer service and relationship management principles;
- General court organizational structure, roles, responsibilities, operations and judicial administration;
- Court case management systems and emerging technologies in court business;
- Involvement in or knowledge of Judicial Branch committee governance and/or workstream operations;
- Principles of group facilitation and building consensus; ability to plan and facilitate productive meetings;
- Project management methods, tools, and techniques;
- Principles and techniques for preparing effective written materials and oral presentations;
- Navigating basic procurement processes including the creation of RFPs, BCPs, SOWs, evaluation methodologies, contracts, and procurement documentation;
- Summarizing and synthesizing complex information; presenting and communicating technical materials and issues to non-technical users, business, and management;
- Listening and problem solving; and
- Learning new system features; utilizing a computer, relevant software/business applications, and/or other equipment as assigned.