MAPC is the Regional Planning Agency serving the people who live and work in Metropolitan Boston. Our mission is to promote smart growth and regional collaboration. We are guided by MetroFuture: Making a Greater Boston Region, our regional plan for a more sustainable and equitable future, which was adopted in 2008. We work toward sound municipal management, sustainable land use, protection of natural resources and public health, clean energy, efficient and affordable transportation, a diverse housing stock, public safety, economic development, an informed public, and equity and opportunity among people of all backgrounds.

MAPC employs approximately 80 full-time employees located in downtown Boston in a family-friendly, transit-accessible, and bike-friendly office. We take pride in the diversity of our workforce and encourage all qualified persons to apply. For more information about MAPC, the Data Services Department, and the MetroFuture plan, visit

The Metropolitan Area Planning Council (MAPC) seeks a Digital Services Manager to apply digital tools and civic technology practices to the planning and policy issues facing the communities of Metro Boston. This role supervises a team of web developers building interactive, data-driven online products as well as digital applications for the region's municipalities. The team is part of an interdisciplinary and outcome-oriented public sector agency, and the work entails working closely with planners, data analysts, designers, community engagement specialists, and municipal collaboration experts across the organization. Our web applications cover a wide range of topic areas such as housing, transportation, climate resiliency, and municipal operations; and this position oversees all stages of product development, deployment, and user engagement for those tools. The team's new leader will supervise an existing portfolio of projects while developing new program ideas and pursuing external funding opportunities. This manager will also guide development of digital products and online engagement for MAPC's upcoming two-year initiative to create a new regional plan for Greater Boston.

The Digital Services Group is a unit of MAPC's Data Services Department, which is focused on using data and technology to support informed decision-making. Formed in 2015, the Digital Services team finds new and effective ways to use digital tools to enhance the quality of life in Metro Boston.  Examples of our work can be found at

We're searching for an innovative, mission-driven individual committed to a more sustainable and equitable region. This is not a technical role; that is, the manager will not be expected to perform technical programming tasks on a daily basis. However, the role requires an understanding of fundamental web technologies and strategies for effectively delivering digital products. The ideal candidate will also have a strong understanding of the planning and policy systems this work will influence (either in Massachusetts or nationally), and bold ideas for how to expand that influence.

Supplemental Information
The starting salary ranges from $75,000 - $90,000, depending on qualifications and experience. This is a full time exempt position. MAPC offers excellent Massachusetts state employee benefits as well as a flexible, supportive, and family-friendly work environment and a commitment to continued professional development.
Apply online at Please attach a cover letter and resume. A review of applications will begin immediately. Applications will be reviewed on a rolling basis until the position is filled. Candidates must have legal authorization to work in the USA and a valid driver's license and/or the ability to arrange transportation to meetings in different parts of the region.
MAPC is an EOE/AA employer. We take pride in the diversity of our workforce and encourage all qualified persons to apply.


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Minimum qualifications

The following are required qualifications for the position:
  •  Bachelor's degree in planning, management, public policy, computer science, or related field with a minimum of 5 years of relevant work experience, or Master's degree with 3 years of relevant work experience. Additional years of significant work experience may be considered as a substitution for the educational requirement. 
  • Demonstrated proficiency in technology project management.  At minimum, three years of experience in a managerial role, with at least one year in technology project management or product management. 
  • Demonstrated ability to manage a team, to work in a collaborative setting, and to supervise the work of others in a supportive and engaging manner. 
  • Demonstrated experience building and maintaining inter-organizational partnerships. 
  • Demonstrated familiarity with and ability to speak about core web technologies: HTML, CSS, JavaScript, HTTP(S), APIs and SQL. Familiarity with specific web development frameworks appreciated: Ruby on Rails, Ember.js, React.js, and Amazon Web Services. 
  • Excellent verbal and writing skills; demonstration of nuance and political acumen. 
  • Familiarity with product management software, especially its limitations. 
  • Demonstrated strategic and analytical capabilities, capacity for innovation, self-motivation, self-learning and goal-orientation. 
  • Strong commitment to addressing issues of social equity, sustainability, and good governance.

Preferred qualifications

  • Understanding of critical planning issues facing U.S. metropolitan areas and familiarity with best practices and policies related to at least some of the following policy areas: housing, economic development, land use, transportation, climate resiliency, and municipal management.