The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms around the world. The Center creates operating projects that have been documented to improve public safety and reduce the use of jail and prison. Nationally and internationally, the Center performs original research on topics of justice reform and provides consulting services to criminal justice innovators.
The Technology Department is seeking a project manager who is excited to apply their problem-solving skills and curiosity to a wide range of projects internal and external to the organization. Reporting to the Deputy Director of Technology, the project manager will be part of a dynamic team working to reform the criminal justice system. Examples of past projects include working with cross-functional teams to create an e-learning platform as an engaging alternative for people who cannot afford to pay fines, implement new databases to help our development team work more efficiently, and strategize how automated text messaging can be used by social workers to improve the experiences of justice-involved individuals. The project manager also works with diverse sets of stakeholders – including fellow colleagues in the technology team, administrative and research staff, staff at our operating programs, government and other partners and funders, and clients of our operating programs – and is excited about finding ways to meet their needs. This also includes the opportunity to work with diverse stakeholders across the criminal justice system to advise on how technology can help and hinder justice reform.
Skills and responsibilities
- Manage a variety of projects, with external vendors or developed in-house, to ensure individual objectives are achieved and timelines are met;
- Develop initial project plans including scope, timelines, budget, and risk mitigation;
- Understand user needs and translate to technical requirements;
- Find appropriate technology to meet the needs of the users – whether internal staff, or clients served by our programs – given real-world constraints. Includes conducting formal solicitation processes;
- Contribute to a collaborative environment between the technology department and the whole organization;
- Plan and coordinate work of internal and external programming staff;
- Maintain project management processes for short-term and ongoing projects, and monitor and report compliance to the process, including holding contributors accountable to project budgets, schedules, milestones and deliverables;
- Manage stakeholder expectations by conducting strategic planning sessions and cultivating
professional relationships with key partners;
- Present technology recommendations and knowledge to non-technical users through presentations and written documentation;
- Stay up-to-date on technology and the criminal justice system and advise criminal justice stakeholders across the United States on all the impacts of technology on justice reform initiatives;
- Propose and define technology projects to positively impact criminal justice stakeholders and impacted communities;
- Escalate issues and competing priorities to the Deputy Director of Technology.
- Salary: , Competitive salary commensurate with experience and excellent benefits package.
The ideal candidate will possess a Bachelor's degree in the social sciences, public policy, information technology, engineering, or a related field. Candidates with 5+ years of equivalent work experience, possessing a strong technical foundation and diverse experiences including product management and design, experience managing projects with diverse stakeholders, experience managing custom software projects, and human-centered design approaches, are encouraged to apply. Strong analytical and problem-solving skills, coupled with a curiosity and desire to learn required. Strong written and oral communication skills are a must. The ideal candidate is passionate about reforming the criminal justice system; they will be passionate about the intersection of technology and the criminal justice system, and have experience with technical projects, vendors, and developers.