The City of West Palm Beach seeks a Strategic Data Manager to oversee the development and implementation of the city’s data strategy as a priority initiative of the Mayor’s Office.

The City of West Palm Beach partners with our communities to preserve and enhance quality of life through an extraordinary focus on service.

Since 1991, West Palm Beach has operated under the strong Mayor form of government.  Mayor Jeri Muoio is responsible for running the affairs of the City with the legislative authority of a five member City Commission.  City Administrator Jeff Green provides leadership and administrative support to the Mayor in the administration and execution of policies and objectives and development of solutions to community problems for consideration by the Mayor and City Commission.

The City of West Palm Beach is the largest City in Palm Beach County and serves as County seat and the regional hub of employment and entertainment.  The City has 1,613 FTEs, a general fund budget of $178M and a total budget of $464M.  The City has five bargaining units and all but approximately 100 of the City’s employees are unionized.

West Palm Beach has significantly advanced its data and evidence-based practices to better drive decision-making, and ultimately improve the lives of residents. The Strategic Data Manager will build off a strong data foundation already in place:

  • Key Leadership Support from the Mayor’s Office, City Administration, Information Technology and Finance 
  • West Palm Beach is a “What Works City” and benefits from data coaching by Bloomberg Philanthropies, the Center for Government Excellence (GovEx) at Johns Hopkins University, Results for America, and the Sunlight Foundation on its open data framework and incorporating data and evidence in further aspects of its decision-making.
  • An established strategic plan which serves as a cohesive vision for the City, supported by key performance indicators, goals, and supporting metrics.
  • An established Open Data Policy built on national best practices
  • Established data stakeholders throughout City departments
  • A commitment to theSTAR Community Rating System (STAR) - a national certification program to recognize sustainable communities. This framework allows leadership to assess the city’s sustainability, set targets for moving forward, and measure progress along the way using a set of comprehensive metrics.  West Palm Beach is the only City in Florida to achieve a 4-STAR rating!
  • A new “CityStat” Program, a regular performance data evaluation involving top leaders from throughout the City of West Palm Beach
  • Growing GIS capabilities to visualize data to empower both employees and community stakeholders

  • Ensure decisions made by City leadership are informed by the best available data
  • Collaborate with City staff to enhance the City’s data culture to drive better outcomes, as part of its mission of providing efficient and effective services
  • Ensure consistent and accurate data collection, storage, and reporting.  Identify strategic ways of using existing data, and identify new sources of data, including how this data will be collected
  • Promote data access by transforming and consolidating disparate data sources into homogenous, accessible, secure data stores
  • Lead the City’s Open Data efforts and coordinate with the Department of Information Technology for build out and maintenance of the City’s Open Data portal
  • Enhance public participation in data process – developing new and creative ways to use the City’s data to better serve citizens and respond to emerging needs 
  • Collaborate with Communications Director to implement a strategy to effectively communicate city data and outcomes related to strategic plan/priorities both internally and externally
  • Coordinate “CityStat” (Performance Management) meetings and ensure follow up
  • Work with the Finance Department to ensure performance data used by management is seamlessly integrated into budget processes
  • Act as coordinator of key stakeholder groups to ensure the success of data efforts – including the Open Data Advisory Group and citywide Data Coordinators
  • Advise on creation of policies and procedures for departments to identify, review, publish and maintain open data sets and help ensure compliance through ongoing advisement


  • Location:
    West Palm Beach
    City Hall - Mayor's Office
  • Salary:
  • Deadline: n/a


Minimum qualifications

Bachelor’s degree from an accredited college or university with a major in Management Information Systems, computer science, Public or Business Administration, or closely related field and five (5) years of progressive leadership experience in leading cross-functional teams in information technology, technology project management, data system design and support initiatives, or any equivalent combination of training and experience.  A Master’s degree is highly desirable.

Experience implementing a data management program; Experience in quantitative analysis, advanced mathematics, statistics, economics and/or computer science; and experience with database management, data hygiene and transformation, or data visualization. 

Preferred qualifications


The City of West Palm Beach seeks a proven leader with experience creating and implementing programs that spur cultural change, innovating business models and developing new channels, business models or business transformation.  The successful candidate will have the ability to:
  • Effectively influence, build relationships, and serve as a change advocate.
  • Communicate complex concepts to a general audience effectively - verbally and in writing.
  • Train people with varying degrees of computer skills.
  • Interface and coach multiple stakeholders within the City on leveraging data for best delivery of City services including Department Directors and front-line staff
  • Establish and maintain effective working relationships with those contacted in the course of work. 
The ideal candidate will bring proven collaboration skills and ability to build a network of champions for change efforts. He/she will be well-versed in principles of open data, data science and performance management, have an understanding of different open data formats and benefits/drawbacks of each and a knowledge of open source software. He/she should will have an in-depth understanding of data security protocols for sensitive or legally protected information.

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