The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

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The SENIOR ANALYST will report to the Manager of Systems Engineering.

The Senior Analyst is expected to possess strong technical proficiency in one or more of the core Technology Domains, technical proficiency in several others, and technical awareness in the rest.

The Technology Domains include the following:
·         Middleware technologies and interdependencies (MQ, IIB/ACE, IIS, WebSphere)

·         MidRange Server Support – LINUX, Windows, UNIX

·         Windows Operating System

·         LINUX Operating system

·         Middleware Support

·         Web Engineering Support

·         Working Knowledge F5 Big -IP

·         Working knowledge of VMware Virtual Infrastructure

·         Strong troubleshooting skills


  • Location:
    This position can be either a Local or a Telework/Remote position
  • This job is remote friendly.
  • Salary:
    , Based upon experience, education and certifications
  • Deadline:


Minimum qualifications

·        Possession of a Bachelors’ degree in an I/T discipline, or five (5) years of work experience.

·        Possess a minimum of 5 years technical experience in installation and configuration, version testing, debugging, installation of patches, direct technical vendor interactions, tuning and disaster recovery with the following:
·         MidRange Server Support – LINUX, UNIX
·         Windows Server 2019, 2016, and 2012
·         Red Hat/CentOS 7 & 8
·         Middleware Support – SFTP, Oracle IAM, SharePoint, XML, Web
·         Engineering Support – WebSphere, Apache, IIS, WebTrends, XML
·         Configuration Management – Chef, Ansible configuration management tools
·         F5 Big-IP LTM & GTM for a HA design

·        Possess training or certifications in project fundamentals or a minimum of three (3) years of experience providing leadership for IT projects, including identifying tasks and their predecessors and successors, estimating task effort and duration, providing technical project leadership, and tracking time against a project schedule.

 ·       Possess training or a minimum of three (3) years’ experience in quality process management, including compliance with standards, focusing on continuous improvement, implementing and testing changes, and performing post-implementation validation and monitoring.

 ·       Possess a minimum of three (3) years of experience successfully interacting with operations staff, other technical teams, vendors, and users to ensure satisfactory service delivery.

·       Possess excellent communication skills (verbal and written) as well as effective presentation skills.