Seam Social Labs is a research and innovation company on a mission to empower disinvested communities. Our vision is to create more transparent & ethical systems so community stakeholders can co-create solutions together. Think of us as the Alfreds to the Batman!

Our team is virtual and based in New York City. But we have an office in Newark, NJ (temporarily closed). We don’t have set hours --rather, we focus on milestones. We are open-minded, solutions-driven, and totally into research and data. Be ready to work with a fast-paced team. 

We are hiring a Head of Operations. This role will be to work 40 hours per week with our Head Strategy in order to manage an overall team and business operations as our early-stage startup prepares to scale our product and user base.  Consider this role as a blend of Chief of Staff and COO for an early stage B2B and B2G company with a small team. 

Skills and responsibilities

People Operations:
-Managing company payroll and benefits operations
-Establishing policies that promote company culture and vision
-Leading recruitment and orientation for new hires
-Establishing policies that promote company culture and vision
-Write and submit monthly reports to the Head of
Strategy in all matters of importance

-Responsible for monthly sales audit and financial reporting
-Coordinating tax preparation and filings with the company accountant
-Supports with quarterly finance presentations and projections
-Assist Head of Strategy in fundraising ventures
-Participate in expansion activities (investments, acquisitions, corporate alliances etc.)

-Leading bi-weekly team meetings
-Establishing effective product management systems to ensure the Product Team stays on deadline
-Researching and analyzing our team model to ensure effective scalability and operations & business growth


  • Location:
    New York
  • This job is remote friendly.
  • Deadline: n/a


Minimum qualifications

-Experience leading a team of 10 or more
-At least 5-year operations/ finance experience (ideal experience with online accounting ie Freshbooks)
-Experience working with HR/ Payroll software ie Gusto
-Previous experience at an organization/company that scaled growth more than 30% Y/Y
-Major bonus points if previous employment includes public interest or civic tech org/company

Preferred qualifications

You’re good at:
-Wordpress and HTML/CSS
-Writing product education content/videos, virtual community hub of resources for etc., producing marketing content etc
-No degree needed

You are passionate about:
-Data ethics
-Learning and Growth-mindsets
-Equity - maybe you have a background in volunteerism or activism!
-Making a quantifiable impact on society