The Chief Data Officer is responsible for creating a vision for City-wide data-informed decision-making; and ensuring that all data generated and collected is managed as an asset particularly within the efforts to make processes more efficient and effective. Additionally, the Chief Data Officer coordinates standards for releasing City data to the public.
Managing data as an asset includes:
- improving links between siloed databases and data stores;
- making information and data easier to find online;
- making it easier for analysts and policy makers to quickly access and transform data into new formats and actionable knowledge.
The Chief Data Officer works within the City of Syracuse’s Office of Accountability, Performance, and Innovation, reports directly to the Chief Administrative Officer and maintains a close working relationship with the Director of Information Technology.
The Chief Data Officer’s role is part data strategist and adviser, part steward for improving data quality, part evangelist for data sharing, part technologist, and part developer of new data products.
Skills and responsibilities
- Develop, direct, own, and implement the vision and recommendations for making the City of Syracuse a more data-informed organization.
- Manage a team of data staff to help implement data strategy and produce data products.
- Establish practices for better collection, documentation and storage of data.
- Work with departments throughout the city to improve how data is used, managed, and operationalized to make better decisions.
- Act entrepreneurially, finding and developing relationships with internal and external partners to better use data to make decisions.
- Work with the city’s administration to develop policies related to releasing city data to the public and data privacy and surveillance.
- Engage city departments and other internal stakeholders to convey the strategic importance of sharing data, both internally and externally.
- Advise on the procurement of systems that collect and store data to achieve strategic aims and long-term goals of the city’s administration.
- Represent the Office of Accountability, Performance, and Innovation at meetings with city department leadership and line employees as directed.
- Provide and communicate in a confidential capacity regarding program performance, in addition to providing candid assessments, to City leadership.
- Experience managing data projects and technical data staff.
- A solid technical foundation and ability to communicate with internal & external stakeholders on deeper technical issues.
- An understanding of GIS systems and mapping concepts.
- An understanding of data analysis tools like R or Python.
- Must be well versed in the principles of open data and open government.
- Experience with empirical data and statistics, and developing data-based recommendations for systems change.
- Ability to visualize data effectively to tell stories that can create innovative change.
Education and Experience
- A bachelor’s degree in computer science, data science, engineering, management information systems, statistics, analytics, or a related field is required.
- Master’s degree in a related discipline is preferred.
- Minimum 5 years of experience in a data focused role including two years of management / team leadership.
- Industry certifications demonstrating ongoing personal and professional development.