Do you have a strong passion to change the world? If so, this may be your opportunity. The State of North Dakota’s purpose is to Empower People, Improve Lives, and Inspire Success. North Dakota’s Information Technology organization asks itself “How might we deliver world class technology and service?” North Dakota Information Technology (NDIT) is seeking a candidate that has the same passion to Empower People, Improve Lives, Inspire Success, and deliver world class technology through NDIT and other state agencies. The successful candidate will be a leader who enjoys working with people in a collaborative environment, who can learn quickly in a rapidly changing technology landscape, and who embodies the core values that we follow as public servants for the State of ND: Gratitude, Humility, Curiosity, and Courage. 

Assist with the operation of the North Dakota Health Information Network (NDHIN) and help to ensure the privacy and security of patients protected health information by developing and maintaining policies and procedures and conducting audits and investigations of system usage, complaints and potential breaches. 

Provide stakeholder support and assist with resolving help desk tickets.   Develop and maintain excellent stakeholder relations. Individual must have excellent oral and written communication skills and be able to work independently with minimal supervision. 

Skills and responsibilities

Duties and Tasks  

•Coordinate with stakeholders to gather data and assist in the development and maintenance of policies, procedures and administrative rules, laws, etc.
•Conduct quality control reviews to identify errors, fraud, or similar problems to ensure compliance.  Provide accounting of disclosures/uses, investigate, research and conduct complainant interviews and report on complaints or potential breaches.
•Coordinate and facilitate user authentication and individual participation in the NDHIN
•Maintain proficiency with NDHIN applications; research and conduct testing with beta versions of NDHIN before release to customers; and monitor & participate in vendor and NDHIN online user groups and other networking tools that increase proficiency; and make regular contributions to the NDHIN support sites.
•Develop and maintain good working relationships with NDHIN customers and assure that service levels meet customer’s expectations.
•Oversight of NDHIN Outreach and training.
•May requires overnight travel to remote locations as well as the ability to work independently.


  • Location:
    May requires overnight travel to remote locations as well as the ability to work independently.
  • This job is remote friendly.
  • Salary:
  • Deadline:


Minimum qualifications

Requires a bachelor’s degree with a major in computer science, computer or management information systems, project management, business administration, healthcare-related or a field closely associated to those listed and four years of work experience involving business analysis activities such as requirements planning and management, elicitation, documentation, solution assessment, etc.  Additional work experience as described may substitute for up to two years of the education requirement on a year-for-year basis. 

Preference given to applicants with experience working:
•in a healthcare environment or  
•with electronic health record systems or
•with medical information systems or 
•experience with health insurance portability and accountability act (HIPAA) and 42 CFR Part 2 or
•with clinical based data analytics, medical terminologies and population health.