The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services.

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at

The Principal responsibility is to provide highly effective technical support for DTI’s technical infrastructure. Highly effective means that the services for the assigned assets are provided in a way that is efficient, meets the needs of the customers (both DTI and other state agencies) and customers in compliance with DTI policy and procedures. The services will be primarily rendered through a combination of personal effort, joint effort with others in the workgroup, and collaboration with other DTI staff, vendors, and customers.

The Senior Analyst is expected to possess strong technical proficiency in one or more of the core Technology Domains, technical proficiency in several others, and technical awareness in the rest. The Technology Domains include the following: Understanding of Middleware technologies and interdependencies (MQ, IIB/ACE, IIS, WebSphere), MidRange Server Support – UNIX, Windows, LINUX, Middleware Support, Web Engineering Support, Working knowledge of VMware Virtual Infrastructure, Strong troubleshooting skills.


  • Location:
  • Deadline: n/a


Minimum qualifications

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

• Possess a bachelors degree in IT, related field OR equivalent work experience.
• Possess basic training in project management principles and practices.
• Possess a minimum of 5 years' technical experience in installation and configuration, version testing, debugging, installation of patches, direct technical vendor interactions, tuning and disaster recovery in the following technologies: VMWare’s virtualization platform(s) and technologies, MidRange Server Support – LINUX, UNIX, Windows Server 2019, 2016, and 2012, Red Hat/CentOS 7 & 8, HP/UX, Middleware Support – SFTP, Oracle IAM, SharePoint, XML, Dell IDPA, Web Engineering Support – WebSphere, Apache, IIS, WebTrends, XMLConfiguration Management – Chef, Puppet, Ansible, or other configuration management tools.