Under direction in the Oakland Police Department, conducts impartial and objective performance audits; analyzes complex police and police-related management practices and operations either individually or as a member of an audit team; oversees the conduct of performance audits of Police Department operations and systems; makes policy recommendations for consideration; conducts management reviews; conducts surveys to collect and interpret data; develops and implements procedures for performance audits; prepares formal reports of audit findings and recommendations to increase/improve policy efficiency, effectiveness, compliance, etc.; works closely with staff and management of audited units to obtain accurate and complete information and to promote their understanding and acceptance of audit findings and recommendations; develops and conducts staff training programs applicable to particular areas of expertise; reviews audits completed by other units/entities; assigns work, trains, and supervises assigned staff; and performs other related duties as required.
This is a first line supervisory classification responsible for overseeing assigned staff in addition to conducting objective reviews and analysis of programmatic functions. In order to preserve objectivity in the audit function, incumbents shall be assigned to manage the police department's internal audit function or the use of the police department's Vision data warehouse program. Additionally, incumbents provide recommendations, which may enable departments to better reach their established performance measures and objectives. Incumbents are responsible for clearly and concisely conveying information regarding actual versus predicted performance outcomes and recommendations that will enable the department to achieve its performance objectives. Incumbents are expected to exercise considerable discretion and autonomy in the performance of the assigned duties and work with a minimum of supervision in a wide variety of sensitive situations. This classification is distinguished from the lower level Police Performance Auditor in that incumbents plan and complete the most complex audits in addition to supervising assigned staff.
Incumbents receive general direction from management staff and supervise professional, paraprofessional or clerical support staff as assigned.
Examples of Duties
Duties may include, but are not limited to the following:
- Conduct impartial and objective audits of performance measures submitted to the City Council by the Oakland Police Department; evaluate actual versus predicted outcomes; recommend functional and operational changes needed in order to meet or exceed performance measures.
- Define the objectives and scope of an audit or subsection thereof; analyze policy compliance criteria and design audit matrices and instruments.
- Collect the necessary data through interviews, observations, and other appropriate research methods; analyze and evaluate data.
- Conduct operational and functional audits of programs and projects; perform preliminary surveys and fieldwork; and analyze efficiency and effectiveness measures.
- Develop, update and implement standards and procedures for conducting performance audits.
- Prepare comprehensive verbal and written reports; recommend short and long-term actions necessary to achieve objectives and goals; and evaluate departmental controls.
- Prepare various charts, flow diagrams and graphic presentations for oral and written reports.
- Develop and maintain positive and collaborative relationships with departmental representatives, City Manager and City Council members and their staffs.
- Maintain written documentation of all findings; assist departmental staff in implementing recommendations.
- Conduct statistical analyses of all OPD personnel to determine outliers for risk assessments; normalize performance activities by arrested statistics to demonstrate increases and decreases in risk; identify personnel that meet predetermined numerical thresholds and single event thresholds.
- Track the progress of all personnel in the Performance Reporting Information Matrix Environment (PRIME) program and monitor compliance with all tasks associated with personnel assessments.
- Coordinate the development and enhancement of software systems associated with PRIME and Beta test all design changes, changes in calculations, and corrections to the system.
- Conduct system audits to identify import failures, server connection disruptions, and significant decreases in data daily.
- Supervise, train, and evaluate assigned staff; schedule and conduct staff training; assigned staff; develop and administer staff performance evaluations.
- Drive an automotive vehicle as necessary in order to conduct audits and attend meetings.
Skills and responsibilities
Knowledge and Abilities
- Management principles, program planning, quantitative and qualitative analysis, and budgeting and management control systems; data analytics.
- Principles, practices, methods and equipment of law enforcement.
- Principles and practices of public administration, accounting and auditing, including Generally Accepted Government Auditing Standards (GAGAS).
- Basic principles of information management.
- Performance measurement systems.
- Organizational structures and the relationship between staff, tasks and budget, particularly as it applies to local government entities.
- Effective public administration strategies and procedures.
- Principles and techniques of persuasive oral and written reports and the effective presentation of recommendations.
- Principles and practices of performance auditing.
- Principles and practices of supervision and performance management.
- Public Relations techniques.
- Project planning and project management principles.
- Personal computer applications including word processing, spreadsheet, and business intelligence software applications; basic accounting and budgeting applications.
- Evaluate and apply management principles, program planning, quantitative and qualitative analysis, budgeting and management control systems.
- Constructively establish rapport with police commanders and managers whose unit(s) are the subject of an audit and maintain credibility throughout the audit process.
- Conduct impartial, objective performance audits; reduce complex issues to their most basic form; formulate reasonable and achievable recommendations with available resources.
- Interpret and apply administrative/operational policies, practices and procedures; analyze and resolve problems.
- Be discrete and work in highly confidential environment.
- Work independently and establish priorities.
- Select, motivate and evaluate staff and provide for their training and professional development.
- Communicate effectively and persuasively in both oral and written form; prepare reports, correspondence and written materials; make verbal presentations to both large and small groups.
- Establish and maintain professional working relationships with staff, elected officials, representatives of other organizations and the general public.
License or Certificate / Other Requirements
Successful incumbents in this job are expected to operate automotive vehicles in the performance of the assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost-effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties.
Must pass a thorough background investigation.
Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.
A Bachelor's degree from an accredited college or university in Business Administration, Public Policy, Public Administration or a related field. A Masters Degree is highly desirable.
Four years of progressively responsible relevant experience in public or business administration analyzing programs and projects and preparing written recommendations and reports on efficiency and effectiveness measures, including one year of experience in a lead or supervisory role.