The City of San José is creating the civic technology foundation that helps our community thrive!   

As the Capital of Silicon Valley and 10th largest city in the nation, the City of San José manages a large array of services and assets. The City operates on a budget of $4.3 billion with close to 6,700 employees, all serving one million residents and businesses across 180 square miles.

The City aspires to be as innovative as the community we serve. In that quest, the Information Technology (IT) Team makes its impact through smart uses of technology by our employees and community. IT enables vital services through business solutions, cybersecurity, productivity and collaboration tools, the City Customer Contact Center, and expert planning. Services are powered by truly great people, an expansive municipal area network, and a robust technology infrastructure environment.

We promote a healthy work-life balance that will bring out the best in you as you improve the delivery of critical systems for the City of San José. Come join us realize San José’s Smart City Vision!

The Administrative Officer (AO) of the Information Technology Department reports directly to the Chief Information Officer and serves as a key leadership member of the department's Executive Staff. The AO is responsible for leading all fiscal matters, including preparing, monitoring and managing the department's operating budget and performance measures. The position is responsible for managing departmental expenditures, procurement cards, and travel reimbursements.
The AO is also responsible for the department's significant human resources activities including all recruitments, personnel requests, and onboarding and offboarding employees.  The AO coordinates the department’s performance management, such as appraisals, investigations, and discipline.  This position also manages the department’s timekeeping and safety efforts.
The successful candidate should have a thorough understanding of the City's procurement processes. This position will participate in the development and submittal of RFPs and will be responsible for Citywide technology approvals. The AO also oversees various projects and operations related to training, billing, general functions, and audits, and other administrative services. 
The ideal candidate can demonstrate excellent communication and interpersonal skills, can deal with challenging personnel issues, and has strong decision making and strategic thinking abilities. This position is responsible for all written communication, including the drafting of Council memos and technology policies, and assists with audit responses. The AO must be able to independently prioritize assignments to meet deadlines and simultaneously manage multiple projects and issues. The AO must be comfortable with all aspects of technology and communicating with members of all levels in the organization.


  • Location:
    San Jose
  • Salary:
    , The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Administrative Officer (AO) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.
  • Deadline:


Minimum qualifications

Education and Experience:
Bachelor’s Degree in business administration, public administration or a related field and six (6) years of increasingly responsible experience in business management and/or administration, including at least two (2) years of experience supervising professional staff.

Some positions may require licenses or certifications, such as a valid driver’s license or a professional certification.
Employment Eligibility:
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Preferred qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations; knowledge of and experience using PeopleSoft, FMS, Taleo, Hyperion, and SolarWinds.
Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.
Fiscal Management – Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.
Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
Management – Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit.
Supervision – Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.