Work with the Civic Design Lab, Oakland, CA, USA to radically re-envision how government does its work. Join us to see how service design can play a direct role in improving the local government service delivery and empowering community and staff; engage in high impact projects using human centered design as a tool. Participate in one on one interviews, collaborative charrettes, data and policy analysis as well as community workshops to tell stories of resilience and community empowerment. This fellowship is especially appropriate for designers, technologists, and writers who are interested in civic service design delivery process and understanding the communicative, strategic, and cultural dynamics of the city through the racial equity lens. Fellows will have the opportunity to shape an ambitious  governmental agendathat the Civic Design Lab is supporting through the City of Oakland’s various departments.

·      Work with a range of different City departments to support CDL project goals.
·      Support & document community workshops and interviews with Oakland residents and staff with CDL oversight.
·      Observe and partake in a number of public workshops facilitated by CDL.
·      Design exciting and engaging ways to communicate what we learn with Oakland stakeholders through various media and medium.
·      Undertake basic project coordination to identify, consider, and resolve issues.
·      Create design prototypes or content based on the community and departmental workshops both before and after.
·      Develop policy change in conjunction with community and departmental staff.


  • Location:
  • Deadline:


Minimum qualifications

Required Education, Experience, Knowledge, Skills and Ability 

·       Trained in design thinking 
·       Able to support CDL development of content and visuals to supplement ongoing workshops and online marketing collaterals either as a graphic designer or content writer.
·       A strong alignment with CDL’s mission and passionate about civic tech.
·       A person with high level of EQ and maturity: demonstrates empathy, good listeningskills, and genuinely cares about people.
·       Autonomous self-starter who also works well in teams in a collaborative setting.
·       Resourceful and adaptable to changing circumstances and environments.

Preferred qualifications

·       Data analysis/ analytical skills preferred.
·       Design/ graphic skills preferred.
·       Interest in or experience with public policy preferred.