Come join the Massachusetts Executive Office of Labor and Workforce Development (EOLWD) technology team to help build the Commonwealth’s newest—and first “digitally native”—constituent-facing service: Paid Family and Medical Leave.
The Department of Paid Family and Medical Leave’s (DFML) objective is to ensure that the workforce of Massachusetts is healthier, more productive, and enjoys a better quality of life. The joint EOLWD / DFML technology team is responsible for the systems that the DFML will rely upon to process constituent claims, pay benefits, and administer the program in order to achieve this mission.

Are you a proven technical leader who wants to work on a meaningful public-service software project? Are you an engineer with experience working on large, complex systems looking to step into a leadership role? Read on, this role may be for you.

What you’ll do
As a Technical Architect you will provide technical leadership, support, and direction to internal engineering teams and external vendors’ teams creating and maintaining the DFML’s systems.
You’ll focus on:
  • Technical leadership. You will define the technical direction for the DFML’s systems, and work alongside engineers to execute this technical vision and deliver a high-quality solution for the constituents of the Commonwealth. You will translate the complexity of a multi-application, multi-team project into clear written guidance for engineers, and support these engineers when they need help.
  • Software engineering practice. You will define and implement software engineering processes and tooling that will empower technical staff and help make the project successful. You will define the Git workflow, coding standards, code review process, continuous integration / continuous deployment tooling, and anything else you believe will keep the technical teams working efficiently and delivering high-quality work.
  • Project leadership. You will collaborate with engineers, the DFML product owner, and our vendors’ technical leads to define and estimate work, plan implementation efforts, and help define and iterate on the DFML’s technical roadmap.
  • Technology organization alignment. You will collaborate with the Commonwealth’s executive technology leadership from EOLWD and the Executive Office of Technology Services and Security (EOTSS) to align the DFML’s technical direction with the Commonwealth’s standards. Our technical leaders will support you in solving problems that the Commonwealth has already tackled and look to you to advocate for the best technical solutions for DFML where those standards might not be a fit.
Your first few months:
The Paid Family and Medical Leave program is new to the Commonwealth, and the systems you’ll be working on will launch in January 2021. Technical work on these systems will begin in earnest in late 2019. In your first few months you’ll have the opportunity to help lay the foundation for the DFML’s success by helping with:
  • Vendor selection and onboarding. Work with the DFML procurement team to select external vendors and establish the working agreements between the various technical teams.
  • Hiring. Work with the DFML, EOLWD, and EOTSS teams to plan, interview, and hire our internal technical team.
  • Technical design and prototyping. Design and build prototype software that will help the various teams to test assumptions and envision the solution.

Where you'll work
The EOLWD / DFML technology team works in the Hurley Building at 19 Staniford Street, which is located in the center of downtown Boston. We'd like for you to join us here because we think that the complexities of this project might make it difficult for remote work to be successful.
However, if you are unable to join us in Boston and you have an alternate arrangement in mind, please describe it in your application.


  • Location:
  • Salary: , This is a contract role.
  • Deadline:


Minimum qualifications

You'll be a good fit for this role if you have experience:
  • Leading software engineering teams. This is a senior role, and other members of the team will look to you for guidance on advanced technical concepts and for mentorship to grow as engineers and team members.
  • Working with large-scale web applications. The solutions you will oversee will be available to roughly 3.7 million eligible workers in Massachusetts, and process roughly 160,000 individual claims per year. Software projects at this scale present specific complexities and challenges, and we think you’ll be most successful if you have previously held a senior technical role on at least one large scale software project.
  • Modern tools and programming languages. We would like you to have deep hands-on experience with a few of these things, familiarity with most, and willingness to be proactive and learn about these or any other technologies selected for DFML’s solution:
    • Backend languages and frameworks: Node.js, Python, Java, PHP.
    • REST or GraphQL API frameworks in your preferred language(s).
    • Front end JavaScript frameworks: React, Angular, Vue.
    • Relational database systems: MySQL, Postgres.
    • WAF and CDN services (CloudFlare, Akamai).
    • Version control systems and package managers: Git, Mercurial, npm, pip, composer.
    • CI/CD tools for your preferred language(s)
    • Automated testing frameworks for your preferred language(s)
  • Working on projects with external vendors. This project team will be composed of both external vendors and internal team members. We will rely on you to advocate for the DFML with our vendors to ensure that all our teams are delivering high-quality software. We will also rely on you to help build expertise internally on the solutions delivered by our vendors.

Preferred qualifications

We’d also like, but don’t require, experience with the following:
  • Project teams that follow an implementation of Scrum, or a similar Agile framework.
  • Writing and implementing security controls.
  • Performance testing and tuning.
  • Infrastructure-as-a-service providers: Amazon Web Services, Google Cloud Platform.

About the Department of Family and Medical Leave
DFML’s mission is to implement and run a program that provides income support to Massachusetts workers and their families during significant life events while serving as a partner to employers to deliver program integrity. DFML’s vision is to ensure a Massachusetts workforce that is healthier, more productive, and enjoys a better quality of life.
We will interact with people at big moments in their lives—the birth of a child, serious injuries, and potential losses of loved ones. These are stressful, hopeful, and overwhelming times and are experienced by everyone regardless of age, gender, ethnicity, sexuality, or socioeconomic status. We are here to help the working people of the Commonwealth to navigate these major life milestones by providing security and support when they need it most. 
This will be a large and highly visible program. All Massachusetts employees and many Massachusetts independent contractors will be covered by the PFML law and eligible for benefits. There are approximately 3.7 million eligible workers in Massachusetts. DFML anticipates collecting approximately $1.4 billion in contributions annually and paying up to $1 billion in total benefits annually.
Diversity Statement
We strive to create a culture of belonging in the Department of Family and Medical Leave. We are committed to building a workforce that reflects the diversity of the Commonwealth and to celebrating our differences. 
All applicants and employees drawn to serve our mission will enjoy equal opportunity and fair treatment. The Department will recruit, hire, compensate, train and promote without regard to race, color, gender (identity and expression), sex, sexual orientation, creed, religion, national or ethnic origin, age, disability status, veteran’s status, or anything else that describes your identity as a human being.