Description

For over 30 years, we have stood by our unwavering belief that food is a basic human right. We distribute millions of healthy meals every year, and are on the forefront of new approaches to ending hunger and poverty.  

Mission:

Alameda County Community Food Bank passionately pursues a hunger-free community

Vision:
Children, adults and seniors of Alameda County do not worry about where their next meal is coming from

As a member of the senior leadership team responsible for executing on the strategic plan, the Director of Information Technology reports to the Chief Financial Officer in an organization of over 105 employees over four divisions.  As leader of the Technology department, this position would oversee at least two direct reports and manage third party vendors providing support services to the Food Bank.

Reporting to the Chief Financial Officer, a successful candidate will be responsible for leading a growing, high-quality, Information Technology department and managing the technology for the entire organization that includes application development and maintenance, systems integration, network infrastructure, workstations, helpdesk, intranet and telecommunications. This role would be an exceptional fit for someone who enjoys collaboration and sharing best practices acquired from years of experience in other organizations.  

Skills and responsibilities

Strategic Leadership 
  • Develop IT strategy to accomplish Food Bank strategic objectives using technological vision and leadership.
  • Lead implementation of IT strategy to achieve Food Bank goals by coordinating the evaluation, recommendation, deployment and management of current and future IT systems across the organization.
  • Lead evaluation of decisions related to technology standards, infrastructure, systems, policies, training, and communications. 
  • Develop the IT annual operating and capital budgets to align with the overall Food Bank budget. Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, contractors, purchasing, and development to achieve business goals
  • Serve on the Food Bank’s Leadership Team. Implement a collaborative project prioritization process for organization-wide initiatives. Work closely with other departments to select and implement IT solutions.
  • Manage a high level customer service oriented and collaborative IT department with 3 IT staff. Advocate for the IT team to other departments within the Food Bank. 
  • Strategically engage IT contractors, vendors, volunteers, and other IT professionals in the community to support the Food Bank in staying up to date on technological trends and best practices.
  • Represent Food Bank to other Feeding America food banks, other nonprofits and donors.
 
Technical Administration 
  • Manage IT activities and support to ensure computer systems, workstations, network, data availability and phone system with as little downtime as possible.
  • Improve systems & data integration, data warehousing and reporting systems. Ensure that integrations between third party systems, internal systems and the data warehouse are developed and maintained as needed.
  • Evaluate Food Bank’s business processes and IT systems to identify areas where new software or hardware can increase business efficiency, security, and reliability.
  • Protect Food Bank assets: develop and maintain IT security and disaster recovery plans.  Support data integrity and security. Respond to external audit findings.
  • Plan and manage growth of the Food Bank’s mobile solutions (i.e. phones, laptops).
  • Oversee software and hardware replacement schedule and license compliance requirements.


Details

  • Location:
    Oakland
    ,
    CA
  • Salary:
    $120,551.00
    yearly
    , Based on 2019 Job Values
  • Deadline: n/a

Qualifications

Minimum qualifications

Knowledge, Skills and Abilities
  • 3+ years relevant work experience leading an organization-wide IT department.
  • 5+ years managing 3 or more direct reports in an IT environment. Experience in team building, motivating and leadership. 
  • 5+ years successful experience in IT project management and managing new initiatives.
  • 3+ years successful experience in negotiating and managing contracts with vendors and contractors.
  • Ability to think strategically and develop and implement strategic business, technology and budget plans.
  • Demonstrated continuous learning of current developments, best practices, policies, systems and equipment for the administration of an organization’s technology function.
  • Experience in analyzing complex operational and information flow problems, reaching sound conclusions, researching and recommending multiple solutions, and communicating risks.
  • Effective communication with teams and other stakeholders using writing and presentation skills to communicate effectively and professionally.
  • Ability to handle multiple projects, plan, organize and work under pressure to meet tight deadlines
  • Experience collaborating effectively with a diverse group of individuals at all organizational levels. 
  • Ability to develop and maintain collaborative and professional relationships.
  • Demonstration of business acumen and good judgment
  • Experience working in a Microsoft environment. Experience working with a variety of systems such as constituent relationship management (CRM), fundraising, enterprise accounting and inventory, warehousing, retail, and fleet routing. 
  • Experience in a nonprofit environment with a variety of stakeholders and with values deeply rooted in community a plus.

Preferred qualifications

Personal Attributes and Values
  • Passion, enthusiasm, focus, and creativity around Alameda County Community Food Bank’s vision, mission and values of community, leadership, transparency, and diversity.
  • Impeccable integrity and honesty.
  • Strong work ethic with an orientation towards constant innovation and process improvement.
  • Innovative self-starter and problem solver with a bias towards action.
  • Ability to work both independently and in a collaborative setting with people of diverse backgrounds/circumstances.
 
Physical Requirements

This work is located in an open office environment and warehouse setting. Physical activities necessary in the performance of this job include: Sitting for prolonged periods, mobility to move throughout the Food Bank in performance of duties, walking, bending, stooping, lifting up to 25 pounds, and squatting. Ability to use a computer to accomplish the duties of the position, including writing and seeing. Ability to occasionally travel to local events and meetings. Ability to communicate in a clear speaking voice in person and over the phone. Ability to interpret instructions/questions when asked. Excellent social skills to facilitate assignments.